About NARESH KUMAR
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Academic Level Degree Bachelor
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Age 28 - 32 Years
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Salary 100000
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Gender Male
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Industry IT
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Viewed 90
About me
software knowledge. Skilled in product training and demonstration with good accounts and finance knowledge and passionate support with good inventory and billing management. I ensuring that they can use our ERP software without any hassle and stress and manage day to day operation productively.
Education
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2014 - 2016
Delhi University
Bachelor of Arts
Experience
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2024 - Present
Marg Erp. Ltd.
Product Training Manager
Marg-book’s cloud software/MargHR cloud software –
* Software Training & Implementation- Sales Department
* Problem-solving & Troubleshooting -
2023 - 2024
Softinfo System Pvt. Ltd. Noida UP
Implementation and Support Executive
Establishing ERP needs via business process analysis and consultation with strong hand in finance and accounts management
Train end user specific modules ( Billing , supply chain management and accounting & finance) in software project requirement
Handling taxation implementation gst,tds and finance reporting
As per requirement client side training and minutes of meeting discussion points requirements and possibilities
working on tickets resolutions related to clients issues and queries -
2018 - 2023
Marg Erp Ltd.
Team Leader
April 2020 to June 2023 in Marg Erp Ltd as a Team Leader (From 2018 to 2020 I worked as technical support executive then I promoted as Team Leader)
Role & Responsibilities (As a Technical Support Executive)
Technical support to customers ( master, transaction, voucher entry, reports, stocks, books,GST return, E-invoice, e-way bill and bom)
Design Invoice formats
Day to day co-ordinate with clients on product related queries
Provide demonstration of product to new customer and existing as per their business requirement
Role & Responsibilities (As a Team Leader )
Team Handling
Audit Team work daily bases
Provide troubleshooting solution at team level
Making plans for growth